PROPUESTA DE MODELO DE REFERENCIA QUE PERMITE DETERMINAR EL NIVEL DE MADUREZ DE LAS ORGANIZACIONES DE LA SOCIEDAD CIVIL EN LA CIUDAD DE CHIHUAHUA.

ALVARADO YAÑEZ, JORGE ARTURO (2018) PROPUESTA DE MODELO DE REFERENCIA QUE PERMITE DETERMINAR EL NIVEL DE MADUREZ DE LAS ORGANIZACIONES DE LA SOCIEDAD CIVIL EN LA CIUDAD DE CHIHUAHUA. Doctorado thesis, Universidad Autónoma de Chihuahua.

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Resumen

The importance of the Civil Society Organizations (OSC in Spanish) is bigger every time in the development of Mexico’s community, institutionalizing them through the strengthening of their capacities has become a necessity for them to achieve sustainability and a greater impact on their beneficiaries. The objective of the research was the proposal of a reference model that allows determining the level of maturity of an OSC. For this, it was necessary to elaborate a definition of institutional strengthening that would guide the application of the model, also, a maturity scale was incorporated identifying and classifying capacities and attributes within it, leaving a structured model in such a way that it could be evaluated with greater objectivity. To make this possible, a documental and bibliographical analysis was developed based on different theoretical models, related to the strengthening, institutional capacities, maturity, and social responsibility of OSCs with a descriptive scope, according to a qualitative and quantitative approach. When describing and contrasting the components and concepts of strengthening and maturity from each of the studied models: SESFI, Merced Foundation, Third Sector foundation, CMMI and ISO 15504 as well as the Boston College model for social responsibility, an integral model was obtained that will help OSCs that want to become institutionalized and oblige them to maintain a continuous improvement of their institutional capacities, making them stronger. The model will be a reliable indicator of the level of maturity for donor decision-making.

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